Refund policy

Our promise
If your cards arrive damaged, misprinted, or never arrive, we will send a free replacement or give you a full refund. Your choice.

How to request one
Email hello@envelly.com within 14 days of delivery. Include your order number and a photo of the problem.

Returns
Because cards are low-cost, made to order, and expensive to ship back, we do not accept returns for change of mind. You do not need to send back damaged cards.

Refunds
Approved refunds go back to your original payment method within 5–10 business days. Discount codes cannot be exchanged for cash.

Questions
Email hello@envelly.com. We usually reply within 1 business day.